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Match Competitor Prices
We will happily match any local competitor’s pricing on the same item.
Restrictions apply. Please see a Busy Beaver associate for details.
Our Promises to You
Shop With Confidence
Our Promises to You
At Busy Beaver, we want every customer to receive fair prices, friendly service, and a memorable shopping experience. Our price-match, price-guarantee, and return policies are part of our commitment to making every visit easier and more rewarding.
Straightforward Policies. Helpful Service.
Whether you are comparing prices, requesting a price adjustment, or returning an eligible item, our associates are here to listen, answer your questions, and help you understand the process.
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30-Day Price Guarantee
If you see a lower price in one of our stores within 30 days of your purchase, bring in your receipt and we will refund the difference.
Excluded items include clearance, closeout, discontinued merchandise, displays, manager’s specials, and seasonal merchandise.
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Returns and Exchanges
A receipt dated within 90 days of purchase is required for returns and exchanges, excluding clearance merchandise.
Refunds with the original receipt will be issued in the original form of payment.
Returns and Exchange Policy Details
Please review the following information before bringing an item back to your local Busy Beaver.
Receipt Required
A receipt dated within 90 days of purchase is required for all returns and exchanges.
Refund Method
Refunds with the original receipt will be issued in the original form of payment.
Returns Without a Receipt
For returns without a valid receipt, a merchandise credit will be issued upon presentation of a valid ID, including a state driver’s license, state ID card, or military ID.
Return Limits
Busy Beaver reserves the right to limit the number of returns made without a valid receipt.
Gas-Powered Equipment
Gas-powered equipment is covered by the manufacturer’s warranty and is excluded from this return policy.
Clearance Merchandise
Clearance merchandise is excluded from the standard returns and exchanges policy.
Our WE CARE Commitment
We’re Here to Help
Our associates are committed to welcoming you, listening carefully, asking genuine questions, and helping resolve any problem you may experience—no matter where the problem originated.
Welcome
A warm and friendly greeting when you visit our stores.
Listen
Meaningful conversations and effective listening.
Assist
Genuine questions to help you complete your project.
Resolve
Help resolving problems and finding the right next step.
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Have a Price Match, Price Guarantee, or Return Question?
Visit your local Busy Beaver for help with an immediate price match, price adjustment, or return. For additional questions or customer feedback, contact our Customer Care team through our online form. Please bring your receipt and any relevant item or competitor pricing information when visiting a store.